Privacy Policy
This Privacy Policy describes how Estúdio Onda Sonora collects, uses, and protects the information gathered from users of our site, this service, and our online platform. We are committed to protecting your privacy and handling your data in a transparent and secure manner, in accordance with applicable data protection laws, including the principles of the General Data Protection Regulation (GDPR).
Information We Collect
We may collect information that you provide directly to us when you interact with our site, request our services, or communicate with us. This includes information such as your name, contact details, and any other information you choose to provide in relation to our services including audio recording, mixing, mastering, music production, sound design, voice-over recording, and post-production audio.
We may also collect certain information automatically when you visit our site. This may include information about your device and usage of our site, such as your IP address, browser type, operating system, referring URLs, and data about your interactions with our online platform. This information helps us understand how our users access and use our services and enables us to improve user experience.
How We Use Your Information
We use the information we collect for various purposes, including:
- To provide, operate, and maintain our services.
- To communicate with you, including responding to your inquiries and providing customer support.
- To fulfill contracts and process transactions related to the services you request.
- To improve, personalize, and expand our site and services.
- To understand and analyze how you use our services.
- For internal business purposes, such as data analysis, identifying usage trends, and evaluating the effectiveness of our promotional campaigns.
- To comply with legal obligations and enforce our terms and conditions.
We process your information based on legal grounds, such as the necessity to perform a contract with you, our legitimate business interests, or your consent.
How We Protect Your Information
We implement reasonable security measures designed to protect the information we collect from loss, misuse, and unauthorized access, disclosure, alteration, and destruction. However, no security system is impenetrable, and we cannot guarantee the absolute security of your information.
Sharing Your Information
We do not share your personal information with third parties except in the following circumstances:
- With service providers who perform services on our behalf, such as hosting, data analysis, and customer support. These service providers are obligated to protect your information and may only use it for the purposes for which it was disclosed.
- In response to legal process, such as court orders, subpoenas, or in compliance with applicable laws.
- When we believe in good faith that disclosure is necessary to protect our rights, protect your safety or the safety of others, investigate fraud, or respond to a government request.
- With your consent or at your direction.
Your Data Protection Rights
Depending on your location and applicable law, you may have certain rights regarding your personal information. These rights may include the right to:
- Access the personal information we hold about you.
- Request the correction of inaccurate personal information.
- Request the erasure of your personal information.
- Object to the processing of your personal information.
- Request the restriction of processing your personal information.
- Request data portability.
- Withdraw consent where processing is based on consent.
To exercise any of these rights, please contact us using the contact details provided below.
Cookies and Tracking Technologies
Our site may use cookies and similar tracking technologies to enhance your experience and collect information about how you use our online platform. You can manage your cookie preferences through your browser settings.
Data Retention
We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.
Third-Party Links
Our site may contain links to third-party websites that are not operated by us. This Privacy Policy does not apply to third-party websites. We encourage you to review the privacy policies of those third parties.
Children's Privacy
Our services are not directed to individuals under the age of 16, and we do not knowingly collect personal information from children without parental consent. If you are a parent or guardian and believe your child has provided us with personal information, please contact us.
Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page. We encourage you to review this Privacy Policy periodically for any changes.
Contact Us
If you have any questions about this Privacy Policy or our data practices, you may contact us by mail at our business address:
Estúdio Onda Sonora
451 Rua Augusta, Suite 1201, São Paulo, SP, 01305-000, Brazil